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Arrival saturdays

10:00 am – 09:00 pm
Pool Area at Moon&Rocks Hostel
Obilaznica 5, 53291 Novalja, Croatia
Coordinates: 44.555284, 14.892883

All other days:

10:00 am  – 10:00 pm Info Point at Hotel Loza
Trg Loza 1, 53291, Novalja, Croatia

At the check-in you will get all the information about the accommodation and the booked tickets.You can ask the guides any questions you may have about your vacation.From there you go to your booked accommodation. If you didn’t come by car yourself, we’ll organize a shuttle for you.

You can move into your accommodation from around 3:00 pm. If your accommodation is ready earlier, we will let you know directly at your check-in.

If you arrive later than the specified check-in times, please call us during the day on: 0049 731 963 388 63


  • Travel voucher that you received by email after full payment (serves as proof of payment and for quick identification) → print it out or show it as a PDF on your mobile phone
  • The IDs or passports of you and everyone traveling with you
  • For apartment guests – please prepare the exact amount:
    • Deposit of 100 € per person. The deposit will be returned on departure. if there are no damages in the accommodation. (or refunded by bank transfer)
    • Tourist tax
      • 10€ per person for 7 nights
      • 8€ per person for 6 nights
      • 7€ per person for 5 nights
      • 6€ per person for 4 nights
      • 4€ per person for 3 nights


Please check the apartment for damage upon arrival. If there is any damage, please report it to the tour guide. We assume no liability for damage. Damaged or stolen items must be paid directly at the accommodation upon check-out. Please note the respective house rules! Bed linen and towels are provided in each flat. You must bring your own beach towels.


Agency staff or the owners of the accommodation will come to your apartment on the day of departure between 9:00 am and 10:00 am to check it for possible damage. If everything is ok the deposit will be returned in full and you can leave the apartment.  

If you have booked the bus with us, we will make sure that you are checked out at the right time so that you can catch the bus on time. If you can’t check out the apartment on time, you can leave the key on the kitchen table and leave the apartment. We will take notice  and transfer the deposit to you afterwards. It is important that you are at the bus station about 30 minutes before departure.